Privacy & Data Integrity

Name: FitBalance
Address: Marktgasse 33, 3011 Bern, Switzerland
Telephone: +41 31 317 65 72

Last Reviewed: Sep 2023

At FitBalance, transparency is as foundational as nutrition. This policy outlines how we protect your personal information under Swiss and International standards.

Compliance Statement

Swiss Law & Data Protection

1. Data Collection & Purpose

FitBalance collects data solely to facilitate educational nutrition guidance and sustained metabolic health habits. We operate primarily as an informational hub for weight management in Switzerland. We collect data you provide directly via contact forms, newsletter sign-ups, or during metabolic assessments. This may include your name, email address, and specific health-related lifestyle details you choose to share.

2. Legal Framework: nFDP & GDPR

We process your personal data in accordance with the Swiss Federal Act on Data Protection (nFDP) and, where applicable, the General Data Protection Regulation (GDPR). Our commitment to "Alpine Equilibrium" extends to our technical architecture, ensuring that your health data is stored securely on servers compliant with modern encryption standards.

3. Use of Information

Personalize your nutritional education journey.
Send metabolic health resources and blog updates.
Respond to inquiries regarding the Bern wellness practice.

Protocol

End-to-End Encryption

All personal health logs are encrypted using TLS 1.3 standards.

Location

Bern Data Sovereignty

Cloud storage resides in local infrastructure within Switzerland.

Your Access Rights

Request, modify, or delete your data at any time.

Wissenschaftliche Transparenz

How we handle the intersection of digital privacy and personalized nutrition methodology.

Retention Period

We retain personal data only for as long as necessary to fulfill the educational purposes for which it was collected, or as required by Swiss commercial and tax law (typically 10 years for accounting records).

Third-Party Transfers

FitBalance does not sell or lease your personal data to third-party advertisers. Data is only shared with trusted service providers (such as secure email hosts and analytics tools) that adhere to our strict privacy standards.

Automated Decisions

We do not use automated decision-making or profiling that results in significant legal effects for the user. All nutritional feedback remains human-centered.